A RACI Matrix (or responsibility assignment matrix) are a way of analysing the responsibilities of individual stakeholders in relation to a business activity or set of business activities. RACI is an acronym for: Responsible, Accountable (sometimes approver or final approving authority), Consulted and Informed.
There are several variations on the RACI Matrix:
Although there are several variations, the most commonly used is the RACI Matrix or the RASCI Matrix variation.
The elements of this technique are introduced below.
The stakeholders who actually perform the work on the task. There must be at least one role who is responsible for a task. The responsible stakeholder may delegate work to other stakeholders (see Supportive for those who participate in an activity).
The stakeholder who is ultimately answerable for the corrent completion of the task and delegates the work to those who are responsible. The accountable stakeholder must approve or sign off the work the responsible stakeholder performs. There must be only one accountable stakeholder for each task.
Consulted stakeholders provide input to complete the task. Subject matter experts and those whose opinions are sought but do not assist in completing the task and with whom there is two-way communication.
Informed stakeholders are kept updated regarding the task. The information may be provided while the task is in progress or about the deliverable of the task. There is only one-way communication with informed stakeholders.
Supportive stakeholders provide additional resources to the responsible stakeholder in performing the task. Supportive stakeholders help complete the task unlike consulted stakeholders who provide input only.
Omitted stakeholders are those who have been explicitly identified as not being part of the task. Identifying stakeholders kept clear of a task can be very useful when identifying job roles and capacity management.
Stakeholders who review the result of the task. They have the ability to "veto" the output and their advice/recommendation is binding.
Similar to Consulted. The advice given is not binding.
Stakeholders who provide a quality assurance position in relation to the task. They ensure the outputs of the task meet the expected quality standards.
See Quality Review
Signatories are often also accountable for a task but have overall sign off on the product/task outputs hand-off.
A stakeholder who provides a single direction for the task/project.
Approvers make decisions regarding the task and are responsible if the task fails.
Contributors are the stakeholders who are responsible for the task deliverables. There is two-way communication with contributors.
A stakeholder who makes sure the work is done.
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