- - Certified Scrum Master
Virtual Classroom (Live Online) | 2 Days
Trainer:
Join thousands of professionals who have advanced their careers and transformed the way their teams work through our Certified ScrumMaster® (CSM) training.
Whether you're looking to build Agile capability across your organisation or you're an individual aiming to step confidently into a Scrum Master role, this course delivers practical skills grounded in real-world experience.
Leading organisations worldwide, since 1981.
And our learners.
| Feature / Benefit | TCC | Other Providers |
|---|---|---|
| Trainer Expertise | One of the world’s leading Scrum experts | Varies; often less recognised |
| Training Experience | Founded in 1981 - decades of Agile expertise | Many newer or less established trainers |
| Engaging, Interactive Format | Superior slides, live sessions, and hands-on Miro exercises | Often lecture-heavy or prerecorded |
| Exam Pass Rate | Proven 99% pass rate | Lower or undisclosed |
| Post-Course Support & Care | Support team available even when trainers are busy; timely responses guaranteed | Support limited to trainer availability; slower or no responses when trainers are busy |
| Verified Customer Reviews | Genuine customer reviews verified independently by Yotpo | Typically unverified, curated testimonials |
| Reputation & Trusted Clients | Trusted by Google, BBC, NHS, Rolls-Royce | Less recognised or no major clients |
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Virtual Classroom courses use advanced tools and techniques to ensure interactivity and engagement.
Virtual Classroom courses run from 09:00 - 17:00, UK Time, and include regular breaks throughout the day. You can join from anywhere, with just a computer, webcam, microphone and Internet connection. Our friendly team are happy to help you get set up.
Dot (Dorothy) is an experienced, friendly and knowledgeable Agile trainer and coach. She is a Certified Scrum Trainer (CST), and a qualified and experienced facilitator and mentor. She is also an experienced Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO) in addition to being a Certified Scrum Professional (CSP). She is a Certified Agile Project Management Trainer, Agile Business Analysis Trainer. SAFe Program Consultant, DSDM Trainer, APLN Certified Agile Leadership Advanced Practitioner, Prince2 Practitioner and ITIL Service Manager. She has been active in the Agile community since the 1990s and instrumental in the development of methods and certifications worldwide.
Winner of 'Best Agile Coach / Mentor' at the UK Agile Awards, she has written several books and is a recognised conference speaker nationally and internationally. She is a Fellow of the British Computer Society and a Certified IT Professional.
Dot has in-depth industry experience, working across all industry sectors with customers from small enterprises to large banks; from computer games companies to insurance companies and government organisations.
Dot is founder and Technical Director of TCC Limited, a company which specialises in improving the way organisations manage projects and achieve successful business change. See more at www.tcc-net.com and at www.linkedin.com/in/dottudor.
Take your next step: become a Certified ScrumMaster® and unlock your potential with industry-recognised credentials.
Limited places remaining. Book early to secure your spot!
Do I need experience in Agile or Scrum to attend?
No prior experience required. Suitable for beginners and those refreshing their knowledge.
How is the course delivered?
Live online via Zoom with interactive tools like Miro and Beekast for an engaging experience.
What technical setup do I need?
Reliable internet, webcam, microphone, and a computer or tablet.
When and how do I take the CSM exam?
The exam is taken online within 90 days of completing the course, whenever it suits you. There’s no need to schedule – simply log in and take it when you're ready.
Do I get a certificate?
Yes, immediately after passing, you’ll receive your official Scrum Alliance certificate and a digital badge.
Can I book this for my team or in-house?
Yes, we offer private training solutions tailored to your organisation. Please contact us for more information.
Trusted since 1981 by individuals and organisations worldwide to deliver real Agile results.
With over 40 years of proven expertise, TCC is one of the longest-standing Agile training providers globally. We’ve helped thousands of professionals – from aspiring Scrum Masters to senior leaders – gain the skills and certification to lead Agile transformations with confidence.
Our courses are led by globally recognised Certified Scrum Trainers who combine deep industry knowledge with practical, hands-on learning. We pride ourselves on delivering engaging, interactive training experiences using tools like Miro and Beekast, ensuring learners don't just absorb theory – they apply it.
Whether you’re an individual professional advancing your career or a training manager investing in your team’s growth, TCC delivers proven learning solutions that create lasting impact.
Whether you're stepping into Agile or sharpening your leadership edge, this course is ideal for:
No prior Scrum experience is required – just a willingness to learn and collaborate.
Our Certified ScrumMaster course requires no specialised IT technical knowledge, as Scrum may be used in many situations in addition to those introducing IT change. However, prior to attending the course, students should familiarise themselves with key Scrum terms and definitions, as described in the official Scrum Guide. An online, as well as downloadable PDF version, of the official Scrum Guide is available as pre-reading. This is also available as an Audio version.