TCC provide a number of courses designed to equip you with the knowledge and skills required for effective
service management.
We can help whether it's learning best-practice IT service management with ITIL® or the specifics of running a Programme and Project Support Office.
We can help whether it's learning best-practice IT service management with ITIL® or the specifics of running a Programme and Project Support Office.
TCC's consultants have first-hand experience introducing and managing both ITIL service management and
programme and project support offices in a varied range of organisations.
We are able to offer practical advice not only on the processes, but also on the cultural issues involved in the change.
We are able to offer practical advice not only on the processes, but also on the cultural issues involved in the change.
Training is More Than Just Qualifications
This article looks at our examination-heavy environment and considers the advantages and risks of 'trial by examination'.
Overview
