ADVANCED FACILITATION SKILLS

Overview

This highly interactive, fast-paced and enjoyable course explores the advanced techniques, skills and frameworks used by experienced Facilitators. Delegates will learn about workshop dynamics, decision-making, handling difficult situations and people, as well as the impact of culture. The course will cover techniques for emerging areas including the facilitation of teleconferences and videoconferences. It will also address the Facilitator’s role in the 'close' and 'follow up' of an event.

Duration

This is a 3 day course.

Prerequisites and evening study

It is recommended that delegates have some experience of Facilitation or have attended the Workshop Facilitation Techniques course. There is a small amount of informal work each evening to prepare a workshop for the following day. Delegates also complete a simple form in advance of the course, outlining a workshop they have recently facilitated, or are about to facilitate.

Course Objectives

This course will enable delegates to:

• Improve workshop designs, recognising company culture, venues and the environment
• Work more effectively with Sponsors
• Focus on managing difficult situations and people
• Understand the influence of 'state' and 'presence'
• Develop new facilitation skills and build personal facilitation development plans
• Effectively facilitate teleconferences and videoconferences
• Understand the Ethics of Facilitation
• Close, record and follow-up a facilitated event

Who Should Attend

Those who wish to develop more advanced facilitation skills for use in a business context, including:

• Intermediate / Experienced Facilitators
• Project & Programme Managers
• Team Leaders
• Business Analysts
• Business Managers

Course Content

What works well; what the challenges are
Facilitator self assessment
Focus on workshop design and agendas
Workshop techniques and purposes
Facilitation Frameworks
Getting started
Baggage-clearing
Learning approaches, mood of the room
Focus on managing difficult situations
Workshop dynamics
Decision-making
States, attitudes and styles in Facilitation
Event flow and outcome
Company and individual cultures
Facilitation maturity
Working with the Sponsor
The Ethics of Facilitation
Effective facilitation of teleconferences
Effective approaches to videoconferences
Venues and environments
Constraints and freedoms
Workshop outcomes
Purpose of closure
How to 'close', 'write-up' and 'follow-up' a facilitated event

Do you want:

• a training course run on your premises (reducing accommodation and travel fees)?
• a course written or tailored specifically for your staff?
• a standard course run just for your staff?

Do you have:

• four or more people to train?
• a definite time at which the training needs to be provided?

Then you're probably looking for "in-house" training.

We can run any of our standard courses just for you. If you require something special, or a combination of several courses, we can discuss this with you and tailor an event designed to meet your needs. These courses can be run at a time convenient to you, either on your premises or at a separate venue. The location can be specified by you or we can recommend a suitable venue if you prefer.

Need more help?

We can advise on combinations of training courses which typically prove the most effective. We can, if you wish, perform a full training needs analysis of your staff, to help you to identify training needs, and the programmes of training to put into place to meet both your current and future needs.

What to do next...

• Decide what you want from this training - what are your objectives?
• Decide which course(s) you need, or whether something tailored is required;
• Decide approximately when you would like the training to be run;
• Ascertain when your people can be available and how many people in total you need to train.

Then please contact us to discuss your needs.