- identify the types of information required from interviews
- plan, prepare for and conduct interviews
- analyse the information gathered for conflict, ambiguity and omission
- handle different personalities in interviews.
- Team Leaders
- Systems Analysts
- Designers
- Developers
- Anyone who will be called upon to inteview business people to elicit requirements for IT support for business.
- The types of information to be gathered
- Techniques for interviewing
- Modelling the information gathered
- Checking for understanding
- Preparing, planning and conducting interviews
Do you want:
- a training course run on your premises (reducing accommodation and travel fees)?
- a course written or tailored specifically for your staff?
- a standard course run just for your staff?
Do you have:
- four or more people to train?
- a definite time at which the training needs to be provided?
Then you're probably looking for "in-house" training.
We can run any of our standard courses just for you. If you require something special, or a combination of several courses,
we can discuss this with you and tailor an event designed to meet your needs.
These courses can be run at a time convenient to you, either on your premises or at a separate venue.
The location can be specified by you or we can recommend a suitable venue if you prefer.
Need more help?
We can advise on combinations of training courses which typically prove the most effective. We can, if you wish, perform a full training needs analysis
of your staff, to help you to identify training needs, and the programmes of training to put into place to meet both your current and future needs.
What to do next...
- Decide what you want from this training - what are your objectives?
- Decide which course(s) you need, or whether something tailored is required;
- Decide approximately when you would like the training to be run;
- Ascertain when your people can be available and how many people in total you need to train.
Then please
contact us to discuss your needs.
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