WORKSHOP FACILITATION TECHNIQUES The use of facilitation is an increasingly important part of business life, since a collaborative approach to working is widely recognised as the most effective way to make decisions, capture requirements, plan projects and gain consensus.

The focus is on a team-based approach, with the right people and skills being brought together to produce high quality outputs in a short time. In order to do this in the most effective way, a trained facilitator is essential.
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Course Content

Manage the Event
What is a facilitator
What does the facilitator manage
What is a workshop
NLP and well-formed outcomes
Planning the workshop
Checklist for success
Manage the Process
What happens in workshops
Choosing appropriate decision making techniques
Techniques for managing the process
Force field analysis
Ishikawa diagram
Gap analysis
Manage Groups & Individuals
Self awareness
Group dynamics
Difficult people and situations
Techniques for managing dynamics
Paradigm Preserving, Stretching and Breaking
Group stages
Group maturity levels
Techniques for different levels and stages
Icebreakers and energisers
Completing the Process
Support organisations
Tools
Networks
Qualifications
Evening Study
Preparing a workshop


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